Shipping policy

Shipping Cost

USA and Canada

 2.5 Kg = Free Shipping

From (Kg) To (Kg) Cost (USD)
0 0.5 $39.90
0.6 2.5 $16.90
2.5   Free

 

Europe and Australia

 2.5 Kg = Free Shipping

From (Kg) To (Kg) Cost (USD)
0 0.5 $29.99
0.6 2.5 $16.90
2.5   Free

 

Arabian Gulf and Asia

 2.5 Kg = Free Shipping

From (Kg) To (Kg) Cost (USD)
0 0.5 $27.99
0.6 2.5 $12.99
2.5   Free

 

 General Information.

Order any quantity you need—no minimum weight required!

Once you receive your order confirmation email, we get to work right away. Most orders arrive within 2 to 6 business days, though handmade items may take a bit longer.

You will be notified with the tracking number once your order has shipped.

We ship as fast as DHL.

Orders may be subject to duties, taxes, and other clearance fees at delivery. The local customs office may revalue the order from the original order amount before assessing duties & taxes. Other clearance fees may include single window / MTS fee, document control fee, government inspection fee, under clearance fee, etc.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

When ordering from men-masr.com, you must comply with all applicable laws and regulations of the destination to which your products are being delivered ("destination"). You are also responsible for assuring that your products may be lawfully imported into the country of importation.

For information about customs, import duties, etc., please contact your local custom authority

 

Information about product availability

The accuracy of the item availability is determined on how often the supplier updates its inventory.
We pledge to take the following actions if the requested item is not available:
-We make every effort to obtain it from other sources.
-We offer a replacement product that is either of higher or comparable quality.
-Refund in the event that it fails.


Shipping

All Men-Masr orders are shipped out from Egypt stores to your country by Air Freight. 

Some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of Men-Masr control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier.

Contact Us

Click here to get connected with Men-Masr customer service.